Last reviewed 20 July 2026
Raise the concern clearly
Explain what happened, the relevant date, the property or page reference if one exists, and the outcome you are seeking. Share only information necessary for the complaint.
Review and escalation
GoldNest will identify the responsible reviewer, preserve the relevant record, assess any immediate safety or privacy risk, and document the action and resolution. A person should not approve their own disputed high-risk claim.
Contact route
Email info@goldnest-rem.com with the subject “Complaint,” or call 020 931 6045. This website is not an emergency or law-enforcement reporting service.